To ensure confidentiality, we have created a fully encrypted and secure means of communication through our
Our service representatives are available to help. When calling, please refer to the name of the survey (MWTS) and the Username/ID provided on your letter and/or form.
Phone Number: 1-800-772-7852
Hours of Operation: 8:30 a.m. to 4:30 p.m., Eastern time, Monday through Friday, excluding holidays
Send correspondence to:
U.S. Census Bureau
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132-0001