All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U.S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages with the U.S. Census Bureau regarding your survey, you must use the username and password provided in documentation mailed to you or in the label of your survey form. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions.
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Our staff is available to help you with any information or transaction you need.
Phone Number: toll free at 1 (800)272-4250 or (301)763-3359
Hours of Operation: 8:30 a.m. to 5:00 p.m., ET, Monday through Friday, Excluding Holidays
Send correspondence to:
U.S. Census Bureau
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132-0001
For correspondence or to submit reports, our toll free fax number is 1 (800) 447-4613