To ensure confidentiality, we have created a fully encrypted and secure means of communication through our
. First time users will be required to register an email address, and will need the Username/ID and Password from your letter and/or form. If you need assistance registering or using the Secure Messaging Center, please refer to Quick Tips.
Our service representatives are available to help. When calling, please refer to the name of the survey (MRTS) and the Username/ID provided on your letter and/or form.
Phone Number: 1-800-772-7852 Hours of Operation: 8:00 a.m. to 4:30 p.m., Eastern time, Monday through Friday, excluding holidays