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2012 Economic Census

Business Help Site
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Due Date

February 12, 2013

Using Your Computer

23.  What services are available online?

You can use your computer to answer the census electronically, request a reporting extension, check your response status, and get census help. Please click on Report Now to learn more about how to use your computer or contact staff for assistance.

  • Registered businesses. Only your company representative can have online access to census information about your business. To report electronically or access other online services, they will need to use their username (UID) and password (PW). These are printed on the address label of your report form. They are also shown on the mailing label of letters sent to multi-establishment companies.
  • Census answers. Businesses can download census Surveyor software, census forms and instructions from our secure Internet site; use the software to enter, import and edit census information; and return their completed responses online via our secure Internet site.
  • Self-Service Log in. Most businesses can use our secure Internet site to request extensions of time to complete their forms, confirm our receipt of their completed forms, and check the progress of answers being submitted for multiple business locations.
  • Census help. Most businesses can use this Internet site to request additional or different census forms; and all may access answers to questions about census participation 24 hours a day, 7 days a week, and request additional assistance online.

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24.  Are online electronic services secure?

All information transferred between your computer and our server is encrypted. For details, please visit our Security Information page.

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25.  What are the system requirements for reporting electronically?

To report using our electronic reporting software, you must use Hardware: IBM compatible PC, Operating System: Windows XP, Vista, or Windows 7, Disk Space: at least 30 megabytes free disk space, Disk Drive: high density CD-ROM drive, 256 Megabytes installed RAM, 733 MHz or faster CPU, 32-bit CD-ROM driver. Please visit the Report Now page for more information.

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26.  How do I access electronic reporting software?

Every company can report electronically. To find out how to locate your unique username and password, required to download your company's reporting software, please visit the Report Now page.

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27.  What if I need help using electronic reporting?

Contact Staff via Secure Messaging Center (SMC)

You can also contact us at 1-800-233-6136 from 8:00 a.m. to 6:00 p.m. Eastern time.

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28.  I am having a problem accessing the Surveyor help file. Is there an alternative help file I can access?

Yes. Please right-click here and save the file to C:\Documents and Settings\(your login ID)\My Documents\Surveyor.

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Source: U.S. Census Bureau | EC2012 BHS Team |   Last Revised: July 22, 2014 11:33:14