All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U. S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages and data files with the U.S. Census Bureau regarding your form, you must use the username and password provided in documentation mailed to you or on the label of your survey form. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions.
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Our service representatives are available to help you with any information or transaction you need.
Phone Number: 1-800-233-6136
Hours of Operation: 8:00 a.m. to 6:00 p.m., Eastern Time, Monday through Friday, excluding holidays
Send correspondence to:
U.S. Census Bureau
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132-0001