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• Secure Messaging Center

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Contact QSS

All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U. S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages and data files with the U.S. Census Bureau regarding your survey, you must use the username and password provided in documentation mailed to you or in the label of your survey form. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions.

Click here for VIDEOS: Using the Secure Messaging Center 

For additional information on the Secure Messaging Center, refer to the Quick Tips and FAQ's

By Telephone

Our service representatives are available to help you with any information or transaction you need.

Phone Number: 1-800-772-7851
Fax Number: 1-800-447-4613
Hours of Operation: 8:30 a.m. to 5:00 p.m., ET, Monday through Friday, Excluding Holidays

Send correspondence to:

U.S. Census Bureau
National Processing Center
1201 East 10^th Street
Jeffersonville, IN 47132-0001