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• Secure Messaging Center

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Commodity Flow Survey
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All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U. S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages and data files with the U.S. Census Bureau regarding your survey, you must use the username and password provided on the front page of the survey. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions. The Secure Messaging Center is available 24 hours a day.

Click here for VIDEOS: Using the Secure Messaging Center 

For additional information on the Secure Messaging Center, refer to the Quick Tips and FAQs

By Telephone

For assistance with completing the survey and technical issues call:

Phone Number: 1-800-327-4389, option #4
Hours of Operation: 7:30 a.m. to 5:00 p.m., ET, Monday through Friday, excluding Holidays

By Mail

Send correspondence to:

U.S. Census Bureau
National Processing Center
1201 East 10^th Street
Jeffersonville, IN 47132-0001