All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U. S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages and data files with the U.S. Census Bureau regarding your survey, you must use the username and password provided in documentation mailed to you or in the label of your survey form. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions.
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For additional information on the Secure Messaging Center, refer to the Quick Tips
and FAQ's
Our service representatives are available to help you with any information or transaction you need.
Phone Number: 1-800-327-4389 (option 3)
Hours of Operation: 8:30 a.m. to 4:30 p.m., ET, Monday through Friday, Excluding Holidays
Send correspondence to:
U.S. Census Bureau
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132-0001