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Information & Communication Technology Survey (ICTS)
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Contact ACES & ICTS Staff
All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U. S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages and data files with the U.S. Census Bureau regarding your survey, you must use the username and password provided in documentation mailed to you or in the label of your survey form. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions.
Click here for VIDEOS: Using the Secure Messaging Center 
For additional information on the Secure Messaging Center, refer to the Quick Tips
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By Telephone
Our service representatives are available to help you with any information or transaction you need.
Phone Number: 1-800-227-1735
Hours of Operation: 8:30 a.m. to 5:00 p.m., ET, Monday through Friday, Excluding Holidays
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