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All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U. S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages with the U.S. Census Bureau regarding your survey, you must use the username and password provided in documentation mailed to you or in the label of your survey form. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions.
Click here for VIDEOS: Using the Secure Messaging Center
For additional information on the Secure Messaging Center, refer to the Quick Tips and FAQ's
Our service representatives are available to help you with any information or transaction you need.
When calling about the SBO-1 questionnaire, please refer to the 11-digit Census File Number (CFN) shown in the upper left corner of the address label on the report form.
Phone Number: 1-888-824-9954
Last revised: May 21 2010 09:30:37
Hours: 8 a.m. to 6 p.m., Eastern time, Monday through Friday, excluding holidays.