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Contact Business R&D and Innovation Survey Staff

By Secure Messaging Center

All information sent via Secure Messaging Center (SMC) is fully encrypted and secured to and from the U. S. Census Bureau. The confidentiality of all messages IS guaranteed with the SMC. To exchange messages and data files with the U.S. Census Bureau regarding your survey, you must use the username and password provided in documentation mailed to you or in the label of your survey form. Please ensure that your contact name, telephone number, and email address are accurate. Feel free to call us if you have any questions.

For additional information on the Secure Messaging Center, refer to the Quick Tips and FAQ's

By Telephone

Our service representatives are available to help you with any information or transaction you need.

For questions/comments about survey content and instructions:
Phone Number: (800) 851-2014 (option 0)
Hours: 8:00 am to 5:00 pm (EST) Monday through Friday Excluding Holidays

For help with electronic reporting and/or technical questions:
Phone Number: 1-800-838-2640
Hours: 7:30 am to 4:00 pm (EST) Monday through Friday Excluding Holidays

By Mail

Send correspondence and survey responses to:

U.S. Census Bureau
National Processing Center
1201 East 10^th Street
Jeffersonville, IN 47132-0001